As I recounted in The computer returns, Curry’s returned my Dell laptop to me last Thursday, allegedly repaired. Having used it for a week, am I satisfied that the fault has indeed been put right?
Happily, the answer is yes. I have used the PC every day, sometimes intensively, and the touchpad pointer has shown no tendency to “flutter”.
There remins one small problem which, as far as I know, might be a Windows 10 problem rather than a problem with my laptop. This is that if I use the pointer to click on a link, the pointer remains “charged” for a few seconds afterwards and if, when I move it, it crosses another link, it activates that link without my say-so. I spend a lot of time closing links I didn’t want to open in the first place…
I remarked that months of coping with an unstable pointer had caused me to hate my new PC. Now that the fault has been repaired, has hate turned to love? No, I wouldn’t go that far. I am gradually becoming confident that the pointer no longer flutters and that the PC will do what I tell it to do – well, more or less and with a few hiccups here and there. If money were no object, I would probably sell it and buy something else. I won’t be buying from Dell again, that’s certain, and probably not from Curry’s either. Once bitten, twice shy.
Using Tigger’s Toshiba (which was the same model that I too had been using), was like a pleasant holiday and going back to the Dell was like returning to work. I am now kicking myself for buying a new PC instead of having the old one repaired. I could have had a few more years’ use out of it without the trouble that the Dell has caused me. Wise after the event.
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