If I went in for long titles, the title of this post would be “Windows Live Writer problem solved, in spite of the ignorance and incompetence of WLW support”.
You may remember that my problem was that I wanted a version of Windows Live Writer (WLW) with spell-checkers in English and French and that the English version has only English dictionaries.
I contacted support and was told
- All versions of WLW are monolingual;
- In order to obtain a French spell-checker dictionary I would have to (a) install the French version, (b) save its dictionaries, (c) install the English version and copy the French dictionaries into it.
- I pointed out that if I did this I would lose my settings and support did not challenge this suggestion.
Finding no other solution, despite contacts with support and searches of the Web, I today decided to bite the bullet and go through the process that they recommended. The first problem was that when I looked in Add/Remove programs in order to remove English WLW, I could see no reference to Writer. I therefore decided to try installing the French version over it. Guess what I discovered.
When I ran the program, I discovered all my settings intact. (Support either did not to know this would be the case or couldn’t be bothered to tell me.) When I looked at the languages available for spell-checking, I found exactly the same English dictionaries available in the English version of WLW plus a French dictionary. (Thus the assertion that all versions of WLW are monolingual was false information, owing either to ignorance or carelessness.)
I therefore now have what I always wanted – a version of WLW with spell-checking (including “live spell-checking”) in English and French. The fact that this is the French version of the program with everything in French is obviously not a problem to me.
If support had been on the ball and told me this, my problem would have been solved straightaway but instead, I have wasted time emailing support and scouring the Web looking for possible solutions. Are they incompetent or what?
For now, however, I prefer to forget the annoyance and get on with enjoying the fact that I now have my French and English spelling checkers.